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Application Management Services: Monitoring, Troubleshooting, Enhancement, Optimization

Application management services include application monitoring and performance management, L1-L4 support, optimization and evolution, and more. Infoity has a comprehensive offering to keep applications of different size and complexity relevant, available and running smoothly.

Why Infoity?

Our Application Management Services

  • Application monitoring and performance management
    We can help you maintain the right performance of the applications critical to your enterprise. With thorough monitoring activities, our team proactively diagnoses and fixes evolving slowdowns and failures before they get detected by end users.
  • Application troubleshooting
    We resolve occurring issues in your critical applications related to specific misbehaviors, slow request handling, runtime errors, component unavailability and poor data quality.
  • Application enhancements
    We manage requests for minor and more substantial app changes, as well as assist with releases of updated application versions.
  • Application optimization
    We help to ensure you applications stay current with changing business needs and goals. Our consultants conduct a detailed review of your applications and relevant business processes to modify applications (introducing automation and integrations, porting to new techs and platforms, restructuring solution) according to updated business policies, data, and workflows.
  • Change management and training services
    To provide a smooth switch to upgraded systems, we deliver a comprehensive change management plan (including full test coverage, risk analysis and after-launch review), review and training services. We closely work with your IT team to help them to prepare for the management of updated applications. Also, providing step-by-step guides, onsite training and workshops, we ensure that your end users feel confident with new system versions or functional extensions and know how to use them in a productive and efficient way.
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Enterprise System and Application Integration Services

Application integration services help build automated information and process flows between different apps. In software development, Infoity builds reliable and convenient integrations between custom and/or commercial systems.

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Application Development Services

Application development services cover web, mobile and desktop apps for external or internal users. With 60+ developers on board, Infoity offers experience in different architecture patterns and tech stacks for app development.

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Testing Services for Business-Critical Applications

Application testing ensures each aspect of your software: functioning, integrations, performance, usability, and security is defect-free and fully compliant with its requirements. With 08 years in software testing services, Infoity can validate the quality either of a single business-critical application or the entire software ecosystem, contributing to your business continuity.

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Application Support and Maintenance Services

Infoity's support and maintenance services help to improve customer satisfaction, achieve maximum app availability, speed up backlog implementation, and reduce operational costs.

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